Privacy Policy | Zoom Car Wash

Zoom Car Wash ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website at www.zoomcarwashberlin.com (the "Site").

1. Information We Collect

We may collect the following types of information when you interact with our Site:

Personal Information: Name, email address, phone number, vehicle details, and payment information if you purchase a membership or service online.
Non-Personal Information: Browser type, IP address, device type, and browsing behavior collected via cookies and similar technologies.

2. How We Use Your Information

We use your information to:

Provide and manage car wash services and memberships
Respond to inquiries or customer service requests
Process payments and send transactional communications
Improve website functionality and customer experience
Send reminders, promotional offers, and updates viat text message and email.

3. Text Message and Email Communications

By providing your phone number or email address, you consent to receive communications from Zoom Car Wash, including:

Service confirmations and appointment reminders
Membership updates
Promotional offers and special events
Important operational updates (e.g., weather-related closures)

You can opt out of marketing texts or emails at any time by following the unsubscribe instructions provided in the message or by contacting us directly. Message and data rates may apply for SMS communications.

4. Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience. Cookies help us understand how users interact with our Site, improve functionality, and personalize content. You can adjust your browser settings to refuse cookies, but some features of the Site may not function properly.

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

Service providers who assist in payment processing, marketing, or website hosting
Legal authorities if required by law or to protect our rights

6. Third-Party Links

Our Site may contain links to third-party websites (e.g., Ocean Downs Casino). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

7. Data Security

We use industry-standard measures to safeguard your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

8. Your Choices

You can:

Opt out of marketing emails at any time by clicking the “unsubscribe” link
Request access, correction, or deletion of your personal data by contacting us

9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Zoom Car Wash
11407 Samuel Bowen Blvd
Berlin, MD 21811
(410) 204-ZOOM (9666)